4.8/5 – Uitstekende reviews
NovaBath Exclusive
Inbouw mengkraan met diverter – Valencia - 2-gats – Brushed bronze
Inbouw mengkraan met diverter – Valencia - 2-gats – Brushed bronze
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FAQ
Frequently asked questions
Shipping and returns information
Warranty
Complaints handling
Payment options
Quality requirements
Other frequently asked questions
What are the shipping costs?
At NovaBath the shipping costs are free! We take full responsibility for shipping costs, so you won't get any surprises.
The only exception is if you are not at home on the agreed delivery date for larger orders.
What are the delivery times?
We process your order internally 1–3 business days (Tue to Fri), including careful quality control. We will then ship your order via reliable couriers.
✔ Free shipping within the EU
✔ Track & Trace by email or via our page: Track & Trace
✔ Insured and careful delivery
Please note: not all products are immediately in stock. For some large or custom products, such as baths or saunas, we work with backorder. This enables us to offer you a competitive price without additional storage costs. These products are clearly indicated on the relevant product pages, and we always ensure good communication with updates and Track & Trace.
During busy periods, holidays or exceptions, the delivery time may differ slightly.
Check out our full shipping policy for current delivery times per country and all conditions.
How do I return my products?
At NovaBath you get 30 days return policy. You have 14 days reflection period to return your order without giving a reason, and beyond 16 additional days for return stating the reason.
- Return costs from your address to our warehouse are at your own expense.
- The product must unused, undamaged and in the original packaging be returned.
You will receive the full order amount including shipping costs back.
Do you want to register a return? Send an email to info@novabath.eu, and we will help you further!
Where do the products come from?
At NovaBath we carefully select our products for quality, design and sustainability. Our products come from countries such as Italy and Turkey.
We work directly with suppliers who meet our vision and standards, so that you are assured of reliable and stylish bathroom solutions, without unnecessary intermediaries.
How much warranty is there on a product?
At NovaBath we fully support the quality of our products. That is why we offer a warranty of 3 to 10 years, depending on the collection.
The specific warranty period for each product is clearly indicated on the relevant product page, so you always know where you stand.
What conditions are attached to the warranty?
At NovaBath we guarantee the operation of all our products within the stated warranty period. If your product becomes defective or does not function properly, please contact us at info@novabath.eu. Please state what exactly is defective and provide your order number.
Important warranty conditions:
- Defects must be reported immediately after occurrence, provided the product is used correctly.
- The warranty period starts on the date of purchase, so keep your invoice as proof of warranty.
- The defective product should be retained and, if necessary, returned to NovaBath for assessment.
We are happy to help you with a suitable solution!
Are there times when the warranty expires?
Our warranty does not cover cases of damage arising from the following situations:
- Normal wear and tear through use
- Improper installation or mounting of the product
- Improper handling, use or cleaning of the product
- Improper repairs that fall outside our responsibility
In these cases the warranty is void and we cannot offer a replacement product or solution. To maintain the warranty, be sure to use and maintain the product according to the instructions, and have it installed by an experienced professional if possible.
How can I file a complaint?
We find it annoying if you are not satisfied with our products or services, and we do our utmost to provide a suitable solution.
You can submit your complaint by email to: info@novabath.eu. We will respond quickly and find a solution together.
By using our services you agree to our terms and conditions. However, we are always open to feedback and want to help you as best as possible, both within and outside the conditions.
We strive to find a solution together that works for both parties.
What are the payment options at NovaBath?
At NovaBath you can always pay 100% securely via reliable payment services. We offer the following payment methods through our Shopify payment provider:
- iDEAL
- Credit card (Visa, MasterCard)
- Clarna
- PayPal
- Apple Pay
- Google Pay
- Bancontact (for Belgium)
- Sofort (for Germany and other countries)
On special request it is possible to pay on invoice via our own delivery service. Contact us for more information about the conditions and options.
What does NovaBath look at when developing products?
At NovaBath we focus on a number of important pillars during the development of our products:
- Material: We carefully choose high-quality and durable materials
- Design: We provide a sleek, modern design that fits the latest trends and timeless style
- Specifications: We pay attention to the technical specifications to ensure optimal performance and user-friendliness
- Parts: We use only top quality parts for long life and reliability
- Safety requirements: We comply with all relevant safety standards to ensure your user experience
- Quality marks: We strive for products with the correct certificates and quality marks for quality and sustainability
Only when we are 100% satisfied with all aspects of a product do we proudly bring it to market for you.
Can I view the products before purchasing them online?
We are currently developing a showroom, but at the moment our products are only available online.
We do our best to include as many photos and detailed information as possible so you can make your purchase with confidence. If you still have doubts, you can always contact us for additional information.
Do you also take care of the installation of the bathroom?
We are fully specialized in high-quality sanitary products, but unfortunately we do not yet offer installation of the bathroom itself.
We can provide you with advice and are happy to answer all your questions about the installation. You can choose the ultimate professional who will realize your dream bathroom with our products. We are happy to help you with tips for finding the right installer!
De Inbouw mengkraan met diverter – Valencia – 2-gats – Brushed Bronze uit de Nova Elite collectie combineert luxe, verfijning en geavanceerde technologie voor een premium douchebeleving. Het 2-gats ontwerp met aparte draaiknoppen voor zowel de mengkraan als de diverter zorgt voor intuïtieve controle over de waterstroom. De Brushed Bronze afwerking voegt een warme, luxe uitstraling toe die perfect past bij moderne en klassieke badkamers.
Wat maakt deze mengkraan bijzonder?
✔ 2-gats ontwerp – Twee aparte draai-knoppen voor de mengkraan en diverter, waardoor je eenvoudig de temperatuur en waterstroom kunt regelen
✔ Diverterfunctie – Maakt het mogelijk om moeiteloos te schakelen tussen verschillende waterstromen, zoals van een regendouche naar een handdouche
✔ Brushed Bronze afwerking (PVD) – Warme, matte bronskleur met een luxe uitstraling. Krasbestendig, kleurvast en bestand tegen vlekken
✔ Hoogwaardige materialen – Gemaakt van massief messing, wat zorgt voor een robuuste en duurzame kraan die bestand is tegen corrosie en slijtage
✔ Minimalistisch ontwerp – Het strakke ontwerp past perfect in zowel moderne als klassieke badkamers en biedt een verfijnde uitstraling
✔ Compatibiliteit – Deze mengkraan kan eenvoudig worden gecombineerd met de meeste douchearmaturen en handdouches uit de Nova Elite collectie
Gemaakt voor luxe en functionaliteit
De Inbouw mengkraan met diverter – Valencia – 2-gats – Brushed Bronze biedt de perfecte balans tussen stijl en functionaliteit. De Brushed Bronze afwerking zorgt voor een warme, luxe uitstraling, terwijl de progressieve mengtechniek en diverterfunctie zorgen voor moeiteloze bediening van de temperatuur en waterstroom.
Interieurtip
Brushed Bronze voegt warmte en verfijning toe aan je badkamer. Het combineert prachtig met natuursteen, zandkleurige tegels of donkere houtsoorten voor een luxe en verfijnde uitstraling. Ideaal voor een mediterraanse stijl of een elegante badkamerinrichting.
Technische specificaties
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Producttype: Inbouw mengkraan met diverter
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Aansluiting: 2-gats inbouw
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Afwerking: Brushed Bronze (PVD)
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Materiaal: Massief messing
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Diverter: Ja, voor het schakelen tussen verschillende waterstromen (regendouche/handdouche)
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Installatie: Inbouw, wandmontage
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Compatibiliteit: Kan worden gecombineerd met de meeste douchearmaturen en handdouches uit de Nova Elite collectie
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Garantie: 10 jaar
Valencia – voor wie kiest voor luxe, verfijning en innovatieve technologie in de badkamer.
Nova Elite. Tijdloos design. Innovatie en kwaliteit.
We process your order internally 1–3 business days (Tue to Fri) with careful quality control. We then ship via reliable couriers.
✔ Free shipping within the EU
✔ Track & Trace by email
✔ Insured and careful delivery
During busy periods or exceptions (such as holidays or backorders), the delivery time may differ.
👉 Check us out full shipping policy for current delivery times per country and all conditions.
At NovaBath we stand behind the high quality of all our products. That is why we offer a standard 10-year warranty on all our items.
What to do in case of damage?
Although we pack carefully and carry out quality checks, unexpected damage may occur during transport.
✔ Report damage within 48 hours of receipt
✔ Send us clear photos of the damaged product
✔ We assess the damage and provide a suitable solution as quickly as possible
Do you have questions about warranty or damage? Contact us at info@novabath.eu – we are happy to help you!
At NovaBath we want you to be 100% satisfied with your purchase. That's why we offer an extended 30-day return period. You have 14 days to return your order without giving a reason. You then have an additional 16 days to return your product stating the reason.
In the event of a return, you will receive the full order amount including shipping costs. The return costs from your address to our warehouse are at your own expense. The product must, if reasonably possible, be returned unused, undamaged and in the original packaging.
Do you want to register a return? Contact us at info@novabath.eu and we are happy to help you!
At NovaBath we believe that your bathroom deserves only the best. That's why we work exclusively with high-quality materials and finishes that remain beautiful for years – even with daily use.
Our taps and showers are made of solid brass (lead-free), which ensures a robust construction that will not leak or corrode as with cheaper alternatives made of zinc or plastic.
Each finish is applied with a wear-resistant PVD coating process. This makes the surface not only scratch-resistant, but also resistant to discoloration and stains – even in humid environments.
Advantages of our materials and finishing:
- Safe for drinking water, extremely durable and solid feeling.
- Scratch-resistant, colourfast and resistant to cleaning agents.
- Suitable for intensive use, even in damp areas.
- Permanently beautiful, even after years of use.
With our exceptional 10 year warranty – unprecedented in this industry – we show how strongly we stand behind the quality of our products. A NovaBath product is not a purchase for now, but an investment for the years to come.
Do you have questions about your order, delivery or a product? Please feel free to contact us at email or WhatsApp – we are happy to help you!
We do our utmost to serve you as quickly as possible. Our team is ready to answer all your questions! 😊
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High customer satisfaction – Satisfied customers throughout Europe
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30 day return guarantee
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Top quality & excellent service
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Free shipping & worry-free ordering
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High customer satisfaction – Satisfied customers throughout Europe
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30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
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High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
Free and safe delivery, without extra costs.
Characterful design for every bathroom.
Excellent reviews and satisfied customers throughout Europe.
An investment in your well-being. Start and end your day relaxed.
Where Mediterranean charm meets modern design
The Valencia collection by NovaBath is inspired by the Mediterranean charm of Valencia. The unique diamond knurling design catches the light from every angle and gives your bathroom a subtle, luxurious character.
We believe a shower is more than a place to freshen up — it's your moment of peace. In the morning to start the day energetically, and in the evening to wash away all the tension. With Valencia, that ritual becomes a stylish experience.
A shower: an investment in your well-being
Your shower is more than just a place to freshen up – it's a moment for yourself. Where you start the day energetically and wash away all the tension in the evening. A luxurious shower set not only offers comfort, but also contributes to your mental health.
Water has the power to refresh, relax and calm your mind. With a high-quality shower you can create your own wellness experience at home. A place where you recharge, reduce stress and enjoy pure relaxation. Every day again.
High-quality materials
Our products are made entirely from lead-free brass. These are the best materials in the industry, chosen for their luxurious appearance, exceptional durability and excellent corrosion resistance.
In addition, they are equipped with a high-quality PVD coating. This ensures that the color is retained for years, the finish is scratch-resistant and rust-free, and the product gets that characteristic luxurious shine.
While others often opt for cheap alloys, thin brass or even plastic with a thin layer, we only use solid material and modern finishing techniques..
Invest in real quality that lasts with NovaBath.
Advanced PVD technology
We owe the luxurious appearance and durability of our products to the use of... PVD coating (Physical Vapor Deposition) — an advanced finishing technique that goes beyond traditional methods.
During this process, a thin metal vapor is applied layer by layer to the product in a vacuum. This results in a beautiful, smooth and very strong top layer that:
✔ Remains colourfast — even after years of use
✔ Is scratch resistant — resistant to daily use
✔ Prevents rust and corrosion — even in damp bathrooms
✔ Produced in an environmentally friendly manner — thanks to lower temperatures and no harmful substances
The result? A luxurious finish that looks like new — even after years of use.
Environmentally friendly process
At NovaBath it is not only about luxury and quality, but also about responsibility. That is why we opt for a sustainable production process and safe, recyclable materials.
Our advanced PVD coating is not only strong and beautiful, but also environmentally friendly:
- Less energy and no harmful chemicals
- Lead-free and safe for drinking water
- Recyclable materials and less waste
Cheaper alternatives are often made from cheap alloys with harmful substances, in polluting processes, and have a much shorter lifespan. As a result, they burden the environment more.
Quality, choice and character
At NovaBath we believe that a bathroom is more than a practical space. It is your personal place.
That is why we combine top quality with flexibility and unique designs. Our products are durable and come with 10 year warranty, so you can be sure they will last for years to come.
Choose complete sets or put together your ideal combination with individual parts. And with our special colors and high-quality finishes you can create a bathroom that really suits you — stylish, personal and timeless.
Appreciated by satisfied customers throughout Europe.
100% guarantee, secure payments and worry-free delivery
Not satisfied? Returns are easy and hassle-free.
An investment in your well-being. Start and end your day relaxed.
Why choose NovaBath?
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High customer satisfaction – Satisfied customers throughout Europe
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30 day return guarantee
-
Top quality & excellent service
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Free shipping & worry-free ordering
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High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering
-
High customer satisfaction – Satisfied customers throughout Europe
-
30 day return guarantee
-
Top quality & excellent service
-
Free shipping & worry-free ordering